Policy Policy
Last update: September 15, 2021.
It is of the utmost importance that you read this PRIVACY POLICY (also referred to simply as the "Policy") carefully before using GROWYX's services.
GROWYX is committed to preserving and protecting your privacy and your data. Through this Privacy Policy, we ensure this commitment.
By using our services, you agree and are aware of this Privacy Policy. Remember that you can access it whenever you want, but it is essential that you read it before registering on the platform.
This Privacy Policy may change over time. Whenever it is changed, the date of the last change will be indicated in the text. In addition, you will also receive an e-mail informing you of the changes made, with a link to access the full text.
If you have any questions regarding this Privacy Policy, please contact us at [email protected].
It is important to say that this Privacy Policy and the services provided by GROWYX are in accordance with the General Law of Data Protection (Law No. 13,709). As well as this Brazilian Law, GROWYX also wants to guarantee the rights of people in relation to their personal data.
So, let's get down to business!
Your data is collected, stored and used by GROWYX in order to provide the best possible service to you.
So in this Privacy Policy we explain, simply and directly:
● What data is collected;
● Why the data is collected and what it is used for;
● To whom and why your data is shared; and
● How your data is stored and protected.
Collecting data is nothing more than gaining access to personal information provided by you. This information allows you to be identified by us.
1) WHAT DATA DO WE COLLECT?
We, at GROWYX, have access to the USERS' information by filling out our REGISTRATION FORM ("Form").
O Form requests the following information:
After completing the form, the user will have created a login and password to access GROWYX services through the platform. Access to the platform will occur by filling in the registered e-mail and password.
Eventually, it will be possible to register through Google or Facebook. It is hereby stipulated that if the USER wishes to register through these sites, he/she must read their respective Privacy Policies, since this Privacy Policy does not include or involve the treatment of data carried out by Google or Facebook.
2) WHAT IS THE PURPOSE OF COLLECTING THIS DATA?
This information and data is collected for the following purposes:
● Provide customer support service;
● Perform personalized and direct contact with the customer;
● Create the minimum registration required to provide the service;
● Process the payment made customers;
● Manage the payments to be received by professionals;
● Carry out marketing messages, be it contests, promotions, surveys, among others, to maintain active customers;
● Sending periodic e-mails;
● Conduct monitoring of your legal entity activities so that the Platform can fulfill its purpose, as provided in the Terms and Conditions of Use and on our website; and
● Constant improvement of the services provided through the platform.
With this, we will be able to increasingly improve and customize the service for users, according to their preferences and needs, and create new services and functionalities for the GROWYX platform.
From this Privacy Policy, GROWYX makes clear that it collects sensitive personal data. According to the LGPD, sensitive personal data is any personal data concerning racial or ethnic origin, religious conviction, political opinion, membership of a union or organization of a religious, philosophical or political nature, data concerning health or sex life, genetic or biometric data, when linked to a natural person.
Thus, whenever this type of personal data is collected, GROWYX will indicate precisely the purpose for which the data is collected and will require specific consent for the processing of said data. Consent for the collection and processing of this data will be collected when filling in this data on the platform.
Furthermore, GROWYX emphasizes that the collection of sensitive data will not result in any type of discrimination on the basis of race, age, gender, ethnicity, nationality .
The photo collected at the time of registration is considered sensitive personal data. Thus, when we request it, we will ask for your consent, as well as indicate precisely why we require it.
We would like to inform you that the photo is used to be able to recognize the USERS .
3) DATA STORAGE
It is important to say that when we ask you for any personal data, even if it is not sensitive, we will always ask if you consent to provide it, and we will also indicate, at the time of collection, for what purpose this information will be used, in a very clear and prominent way.
If the purpose of the data use changes, we will contact you to request a new consent.
It is worth pointing out that the site identifies and stores information regarding users and visitors through Cookies.
The use of Cookies helps us remember and process your payments, understand and save your preferences for future visits, and compile aggregate data about site traffic and interaction so that we can offer a better site and tools in the future. GROWYX may also engage third-party service providers that help the Platform and better understand visitor profiles. In any event, these service providers are not authorized to use the information collected except to help drive and improve the GROWYX Platform.
In any case, any user is free to disable Cookies. To do so, simply deactivate the option of saving and reading data by Cookies, present in the settings of the browser used. It is also possible to prevent Cookies through your Antivirus system, if you have one installed on your computer or cell phone.
Any external links on our pages that link to other websites, platforms or social networks (such as Facebook and Google) are not covered by this Privacy Policy. The addresses of these links may collect separate information about you for other purposes and in other ways that differ from our policy, so we urge you to carefully check the Privacy Policies and Terms of Use of these respective services.
In the case of your financial data, after you make a transaction, this data will be stored for a period of, no minimumThe data will be stored for at least 60 (sixty) days, so that you can have easier access to the site, without having to inform your payment data every time you make a transaction on the Platform.
4) INFORMATION AND DATA CORRECTIONS
As provided for in the General Data Protection Act, you may, when you wish, request GROWYX to inform you what data about you we hold.
You may also correct any data, change or update it, and you have the right to request that your data be deleted at any time, provided that you no longer use or want to use the GROWYX platform.
In addition, you can also contact us for information about the handling of your data. We will make this information available to you free of charge and in a clear manner.
To have any information about your data, just contact us through the email [email protected].
It is through this same e-mail that you can request data portability and revoke your consent for data processing.
5) DATA STORAGE PERIOD AND INCIDENT INVOLVING THE DATA
The data collected by GROWYX will be stored for a period of 3 (three) years from the end of the relationship between the USER and the Platform. This is the necessary period for this data to be processed, in the form of art. 15 of LGPD, and for the purposes of the processing to be achieved, especially with regard to sending assertive and effective advertisements, as well as for us to be able to communicate and notify with continuity and periodicity the services that are being provided to our customers.
i) in sending a notification to all persons - customers or not - who have provided us with data by filling out the registration form, in order to alert them of the incident and of possible contacts and approaches made on behalf of GROWYX; and
ii) in addition, we will indicate the security measures that we will use to mitigate the damage and, furthermore, security measures that will be used for data protection.
6) DATA SAFEKEEPING AND SHARING
GROWYX aims to establish a relationship of trust with the data subject, through transparent actions aimed at ensuring the mechanisms for data subject participation.
In this sense, it is important to mention that GROWYX stores the data collected on a cloud server called Google Cloud.
The integration of user data is done via SSL, which creates an encrypted channel for the transfer of data both for the collection of information and in the use of the application. Only after encryption, the data is entered into the GROWYX database where only authorized individuals have access, to whom maintaining the confidentiality of the information is mandatory.
It is worth remembering that this data is stored so that a commercial relationship can be maintained and services provided to the USER.
Furthermore, it is also worth saying: GROWYX does not sell, commercialize or transfer to third parties data that allows the identification of the user. However, the Platform only shares the data collected (whether personal or commercial) with companies that are part of the same economic group as GROWYX, responsible for the development of complementary solutions and which, therefore, require such data for their regular operation.
GROWYX will share data professionals of service providers with their clients, to enable the hiring of a remote technology team, as well as to ensure the maximum possible accuracy in the selection of good professionals according to the terms and conditions detailed in this term.
We remind you that all data provided by GROWYX are to be processed solely to achieve the purposes listed above. Furthermore, GROWYX and its USERS will use all existing good practice measures and certifications in the market to ensure that the data collected is processed securely, wherever the data is located.
Access to the service provider's profile is the exclusive responsibility of the service provider, and should be done by means of a login and password, for personal and non-transferable use.
Furthermore, the personal data of platform users will never be disclosed. However, in a de-identified and unlinked way from the users and visitors, the referring data can eventually be used with the purpose of advertising the platform, generating real examples of the use of the platform.
Finally, data may also be disclosed if required by law, to comply with GROWYX's policies or for the protection, security or exercise of the right of the Platform.
7) YOUR RIGHTS AS A DATA SUBJECT
Finally, it is important to mention that you, the data subject, have your rights guaranteed by GROWYX, as provided in the General Data Protection Act, such as:
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8) ACCOUNT DELETION
In case of disinterest or need to delete the user's registration on the Growyx platform o user must send his request through the link: https://www.growyx.com/delete-profile. During the service, which will occur within 24 hours after the user's manifestation, the user's personal, professional and financial information will be definitively excluded from the Growyx platform. Only the user's internal identifier will remain on the platform for historical purposes.
It is worth pointing out that the protection of the commercial data collected by GROWYX is better specified in the Terms of Use, in the chapter entitled THE RELATIONSHIP OF CONFIDENTIALITY BETWEEN GROWYX AND THE USER.